1. Is Nori Kitchen pure vegetarian?

Yes. Nori Kitchen operates as a pure vegetarian cloud kitchen.

2. Do you provide dine-in service?

No. Nori Kitchen primarily operates as a cloud kitchen.

3. Where do you deliver?

We deliver to selected serviceable areas in Ahmedabad. Availability depends on the delivery address.

4. Do you offer free delivery?

Free delivery may be available subject to minimum order value, distance and active offer conditions.

5. Can I cancel an order?

Cancellation may be accepted only before food preparation begins. Call customer support immediately.

6. How long does delivery take?

Time depends on preparation, distance, traffic, weather, order volume and rider availability.

7. What if an item is missing or incorrect?

Contact customer support within 2 hours with the order number and clear photographs.

8. Do you offer Jain or No Onion No Garlic food?

Selected dishes may be available after confirmation by the kitchen.

9. Does the food contain allergens?

The kitchen may handle milk, wheat, gluten, nuts, soy, sesame and other allergens. Contact us before ordering if you have a serious allergy.

10. How long does a refund take?

An approved refund may take approximately 5-10 working days to appear in the original payment method.

11. Do you accept bulk or corporate orders?

Yes, subject to advance confirmation, quantity and kitchen capacity.

12. Can I schedule an order?

Scheduled orders may be available depending on the date, quantity and kitchen capacity. Please contact us for confirmation.